Client Guide – Creating & Managing Tenders
Download PDF1. Register as Client
Provide accurate organization and authorization details:
- Organization Name & Type
- PAN / GST Number
- Contact Person Details
- Authorization / Approval Documents
Admin verifies your identity before account activation.
2. Create Tender Request
Fill in all required details clearly:
- Tender Title & Work Description
- Estimated Project Cost
- Required Contractor Class
- Minimum Experience Required
- Project Timeline & Milestones
- Evaluation Criteria (Technical + Financial)
- Special Conditions (if any)
The clearer and more detailed the tender, the better the quality of bids received.
3. Admin Review & Publication
Admin checks:
- Tender clarity and completeness
- Legal & regulatory compliance
- Budget reasonableness
Once approved, the tender is published publicly and visible to all eligible contractors.
4. Receive & Monitor Applications
You can track:
- Number of applicants
- Technical compliance status
- Evaluation progress
5. Evaluation Phases
Technical Evaluation
Admin verifies documents, eligibility, and compliance. Only qualified bidders proceed.
Financial Evaluation
Financial bids of technically qualified contractors are opened. Lowest valid bid (L1) is selected.
6. Issue Work Order
After final approval:
- Letter of Acceptance (LOA) issued to L1 bidder
- Contractor accepts LOA
- Work Order issued → Project begins
7. Rate the Contractor
Upon successful project completion:
- Rate quality of work (1–5)
- Rate timeliness & professionalism
- Add remarks (optional)
Your rating directly affects the contractor's future eligibility.
Dispute Handling
If any dispute arises:
- Contractor may raise objection (within 24 hours for technical disqualification)
- Admin reviews and mediates
- Legal compliance enforced if required